Help & Support Center

ShotPanda is a template marketplace for App Store and Google Play app screenshots. You can choose a layout, customize texts, colors, and mock layouts directly in your browser, and download app-store-ready images in seconds.

Our ASO scanning tool analyzes your app store URL to check image dimensions, text readability, and safe-zones on your active screenshots. It outputs clear, customized suggestions to maximize your download conversion rate.

You can automatically translate your screenshot captions into 20+ languages with a single click. Our system localizes text using our proprietary ShotPanda Translation engine and generates pre-cataloged image packages grouped by language.

Some templates on our marketplace are Free to download and customize immediately. Paid templates are priced individually by their designers. Once purchased, you can use paid templates commercially in unlimited projects forever.

PRO Membership grants unlimited access to advanced platform tools:

• Access to Premium Templates: Edit all PRO-tagged designer templates at no extra cost.
• Higher Translation Quota: 100,000 AI translation words per month + unlimited ASO scans.
• Exclusive Store Badge & Themes: Stand out with an orange glowing PRO badge and unlock custom bio themes.
• Link Shortener Payout Eligibility: Active PRO subscription is required to withdraw pnd.bio short link CPM earnings.

Buyer protection is top priority on ShotPanda. If you spot a broken file, copyright violation or misleading screenshot, click 'Report' on any item or store page.

• Mandatory Login: Only registered logged-in users can file a report to prevent anonymous spam.
• When a template or store receives 3 active pending reports, it is automatically unlisted for moderation review.
• To prevent spam, each user can report a specific item once per 24 hours.

When you sell a template, your earnings are automatically split by Lemon Squeezy. Your designer share (68% of the sale) is transferred directly to your own Lemon Squeezy merchant wallet.

To receive payouts, the following security rules apply:

• Minimum Payout: You must reach a minimum balance of $50 to request a payout.
• 30-Day Payout Hold: All sales earnings are subject to a standard 30-day holding period for security review (to prevent fraud, stolen cards, and chargeback scams) before becoming withdrawable.

Here is how to set it up:

1️⃣ Create an Affiliate Account: Go to the ShotPanda Creator Program page and create a free account.
2️⃣ Configure Payout Details: Add your bank account (Wise/Payoneer IBAN) or PayPal in your Lemon Squeezy dashboard, and digitally complete the standard W-8BEN form.
3️⃣ Link Your Profile: In the ShotPanda Studio Settings, enter your registered email and the Store ID number you received.

Designers can launch ad campaigns from the 'Run Ad' tab in Studio. Your template will be featured as a sponsored product on shortened link landing pages (`pnd.bio/s/...`) to boost impressions and sales.

With the ShotPanda Referral System, you earn a 10% commission (store credit) on all paid template purchases made by users you invite. Accumulated credit can be applied at checkout on any paid template for discounts or free purchases.

The pnd.bio system is a versatile bio-link platform:

1️⃣ Personal Biography Mode: Your main profile page displaying links and templates with no ads or countdowns.
2️⃣ Monetized Short Link Mode (CPM): Shortened links that display template ads for 5 seconds, earning you CPM revenue for visits.

To withdraw your shortener earnings, 3 rules apply:
• Minimum Withdrawal: At least $100.
• PRO Subscription: Active PRO plan required.
• Anti-Fraud Rule: Must have at least 1 verified store sale or referred purchase.

Due to the immediate access and digital nature of downloadable assets, ALL SALES ARE FINAL AND NON-REFUNDABLE. If you encounter a corrupted file or technical bug, our support team will assist in fixing or re-issuing the asset.